Shipping & Delivery
On receipt of your order and payment you will promptly receive a confirmation email. Once your order has been processed your order will be shipped without delay. Estimated delivery time varies depending on your location but you will receive a shipment notification email with an estimated delivery date. You are most welcome to visit my Devon studio to collect your art work, please contact me to arrange a date and time.
Originals
- Oil paintings take time to dry. I will not ship a painting before it is ready to be tightly packaged, where artwork is advertised within this time the soonest dispatch time is noted in the description.
- All original artwork is wrapped in film, padded extremely well, and sent in a well-fitting sturdy cardboard box.
- Most artwork is shipped via Royal Mail or Parcel Force, and most domestic packages arrive within 2-4 days from time of dispatch.
- International shipments will be sent via Parcel Force or another international carrier. International buyers must note that on some occasions, the shipping charges may vary from the amount paid at checkout. In such instances, I will get in touch with the revised price and confirm if you wish to proceed.
Prints
- All prints are handled with the utmost care and packaged beautifully in a paper or plastic sleeve.
- Prints 11"x14" and smaller are sent in a flat, anti-bend envelope, while prints 16"x20" and larger are mailed in a box.
- Domestic shipping is via Royal Mail / Parcel Force or Evri
International Shipments
- Shipping costs are calculated at checkout based on package and distance. If there is any discrepancy -/+, I will let you know via email.
- International packages are a bit outside of my control. Border fees, duties, and handling fees may be charged by other countries. Tracking is also quite unreliable with international shipments, but I will always do my very best to get the package to you by the most reliable and economical means and I'm always willing to give advice before you purchase, just contact me at any time.
UNITED KINGDOM
| Orders over £50 | Free delivery |
| Orders under £50 | £4.99 |
EUROPE
| Smaller items | £9.99 |
| Larger items | £16.99 |
REST OF THE WORLD
| Africa, South America, Australia and New Zealand | May incur extra costs - I will communicate this with you and you have the option to proceed or not |
| Smaller Items | 19.99 |
| Larger items | £60.99 |
Shipping costs cover fees, packaging supplies, time, labour and storage. If the shipping cost estimated at checkout is not the actual cost of shipping, the customer will be billed for the overage amount.
IMPORTANT
Please ensure that you provide your correct contact details and delivery details I do not cover costs of redelivery if they have been returned to sender.